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Faq

Frequently Asked Questions (FAQ)

  • How do I place an order on your site?

To place an order on MyCormoran, follow these simple steps:

  • Browse our catalog of products.
  • Select the products you wish to purchase and add them to your shopping cart.
  • Go to the shopping cart and follow the checkout process.
  • Complete the shipping and payment details.
  • You will receive an order confirmation by email.

  • What payment methods do you accept?

We accept several payment methods, including credit/debit cards and PayPal. At checkout, you will find the options available.

  • What are the shipping costs?

All of our prices include shipping.

  • What is MyCormoran’s return policy?

Please see our Terms and Conditions page for more details on the return policy and procedure.

  • How can I track my order?

Once shipped, you will receive a shipping confirmation email with a link to track your order. You can also log into your account to check the status of your order.

  • Do you have customer service?

Yes, we have dedicated customer service ready to assist you. You can contact us by email at info@meqbem.com or call our customer service number +39 327 021 7793.

  • Can I change or cancel my order after I have placed it?

Once you have placed your order you can access your account to cancel your order. If it has already been processed or shipped, please contact us as soon as possible if you wish to make changes or cancel your order. We will do our best to assist you, but there may be limitations based on the status of your order.

  • What is the warranty period on your products?

For more details on warranty, please see our Terms and Conditions page.

  • How can I contact customer service with further questions?

You can contact our customer service department via email at info@meqbem.com or through our customer service number +39 327 021 7793. We will be happy to assist you with any other questions or requests you may have.

We hope these answers have clarified your frequently asked questions. If you need further information or assistance, please do not hesitate to contact us!

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